NoveltyMarketplace.com
  • Loose Leaf Tea
    • Tea Type >
      • Black Tea
      • Oolong Tea
      • Green Tea
      • White Tea
      • Herbal
    • Tea Category >
      • Classic
      • Earl Grey
      • Blend
      • Chai
      • Iced
      • Herbal
  • Tea Sachets
  • Teaware
  • Loose Leaf Tea
    • Tea Type >
      • Black Tea
      • Oolong Tea
      • Green Tea
      • White Tea
      • Herbal
    • Tea Category >
      • Classic
      • Earl Grey
      • Blend
      • Chai
      • Iced
      • Herbal
  • Tea Sachets
  • Teaware

ORDERING, SHIPPING AND RETURNS

ORDERING
Novelty Marketplace, LLC ordering system integrated e-Commerce thru direct link to a Square, Inc. which allows the processing of all major credit cards via secure server.
Card-processing systems adhere to the PCI Data Security Standard (PCI-DSS).
NoveltyMarketplace on-line system gives you a choice to pay for purchases either by using major credit cards or by logging into your PayPal account.

Once selected items are in the cart, customer will provide required for shipping and payment information, which is governed by our Privacy Policy Agreement.

You may be receiving one or more of the following automated e-mail notifications: 
  • The 'Order Confirmation' e-mail is sent shortly after the order transaction has successfully  completed 
  • 'Items Shipped' e-mail is sent as soon as order is picked up by the mail carrier
  • E-mail providing Tracking number 
  • ‘Item Refund’ e-mail is sent when the refund process is complete
  • ‘Item Cancelled’ e-mail is sent when the item was not shipped yet and has been cancelled
   
SHIPPING
The shipping rates are based on the shipping address and total dollar amount of your order. This  will be automatically calculated during checkout.  
We do offer free ground shipping on orders of $100.00 or more. 
Non-food items are subject to State Sales Tax for Illinois Customers only.

At this time, Novelty Marketplace offers shipping within US states only.  The shipping services are with USPS or FedEx deliveries.  
We process and ship your order within 48 hours of the following business day. More time may be required for orders received on or just prior the weekends or Holidays, and during special deal offers. We do not ship orders on weekends or Holidays. 

Domestic Shipping Rates

Order Amount          Shipping & Handling
$0.00 to $24.99            $5.00
$25.00 to $49.99          $7.00
$50.00 to $74.99          $10.00
$75.00 to $99.99          $12.00
$100.00 and up            Free

Alaska and Hawaii orders ship with USPS Priority Mail
Order Amount        Shipping & Handling
Up to $99.99            $10.00
$100.00 and up        $15.00

We do not ship to PO boxes, APO, FPO or DPO addresses. 

Multiple Shipping Addresses
You may ship items to separate mailing addresses ONLY by placing separate orders for each destination.

RETURNS and EXCHANGES
if you have an item that you wish to return or exchange, please  contact us  at [email protected] no later than 14 days of the receipt of the product. We will issue a Return Goods Authorization (RGA) number and provide further instructions.
Please note:
  • We will not accept returns or exchanges without the issued RGA
  • Items need to be unopened,  in their original packaging, and in resalable condition
  • We do not cover the cost of return shipment
Once product is received and met acceptable conditions, the refund will be processed, your credit card or PayPal account credited, and an e-mail notification will be sent to you.
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Updates
Changes or updates to this agreements may occur at any time without notice.

All About Tea

Recommended Brewing
Loose Tea Tips
Why Tea
Tea Types and Names

Tea Types

Black
Oolong
Green
White
Herbal

Tea Categories

Classic
Earl Grey
Blend
Chai
Iced

Support

Contact Us
FAQ
Shipping & Returns
Privacy Policy

 © 2022  Novelty Marketplace
All Rights Reserved

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