ORDERING, SHIPPING AND RETURNS
ORDERING
Novelty Marketplace, LLC ordering system integrated e-Commerce thru direct link to a Square, Inc. which allows the processing of all major credit cards via secure server.
Card-processing systems adhere to the PCI Data Security Standard (PCI-DSS).
NoveltyMarketplace on-line system gives you a choice to pay for purchases either by using major credit cards or by logging into your PayPal account.
Once selected items are in the cart, customer will provide required for shipping and payment information, which is governed by our Privacy Policy Agreement.
You may be receiving one or more of the following automated e-mail notifications:
SHIPPING
The shipping rates are based on the shipping address and total dollar amount of your order. This will be automatically calculated during checkout.
We do offer free ground shipping on orders of $100.00 or more.
Non-food items are subject to State Sales Tax for Illinois Customers only.
At this time, Novelty Marketplace offers shipping within US states only. The shipping services are with USPS or FedEx deliveries.
We process and ship your order within 48 hours of the following business day. More time may be required for orders received on or just prior the weekends or Holidays, and during special deal offers. We do not ship orders on weekends or Holidays.
Domestic Shipping Rates
Order Amount Shipping & Handling
$0.00 to $24.99 $5.00
$25.00 to $49.99 $7.00
$50.00 to $74.99 $10.00
$75.00 to $99.99 $12.00
$100.00 and up Free
Alaska and Hawaii orders ship with USPS Priority Mail
Order Amount Shipping & Handling
Up to $99.99 $10.00
$100.00 and up $15.00
We do not ship to PO boxes, APO, FPO or DPO addresses.
Multiple Shipping Addresses
You may ship items to separate mailing addresses ONLY by placing separate orders for each destination.
RETURNS and EXCHANGES
if you have an item that you wish to return or exchange, please contact us at [email protected] no later than 14 days of the receipt of the product. We will issue a Return Goods Authorization (RGA) number and provide further instructions.
Please note:
Updates
Changes or updates to this agreements may occur at any time without notice.
Novelty Marketplace, LLC ordering system integrated e-Commerce thru direct link to a Square, Inc. which allows the processing of all major credit cards via secure server.
Card-processing systems adhere to the PCI Data Security Standard (PCI-DSS).
NoveltyMarketplace on-line system gives you a choice to pay for purchases either by using major credit cards or by logging into your PayPal account.
Once selected items are in the cart, customer will provide required for shipping and payment information, which is governed by our Privacy Policy Agreement.
You may be receiving one or more of the following automated e-mail notifications:
- The 'Order Confirmation' e-mail is sent shortly after the order transaction has successfully completed
- 'Items Shipped' e-mail is sent as soon as order is picked up by the mail carrier
- E-mail providing Tracking number
- ‘Item Refund’ e-mail is sent when the refund process is complete
- ‘Item Cancelled’ e-mail is sent when the item was not shipped yet and has been cancelled
SHIPPING
The shipping rates are based on the shipping address and total dollar amount of your order. This will be automatically calculated during checkout.
We do offer free ground shipping on orders of $100.00 or more.
Non-food items are subject to State Sales Tax for Illinois Customers only.
At this time, Novelty Marketplace offers shipping within US states only. The shipping services are with USPS or FedEx deliveries.
We process and ship your order within 48 hours of the following business day. More time may be required for orders received on or just prior the weekends or Holidays, and during special deal offers. We do not ship orders on weekends or Holidays.
Domestic Shipping Rates
Order Amount Shipping & Handling
$0.00 to $24.99 $5.00
$25.00 to $49.99 $7.00
$50.00 to $74.99 $10.00
$75.00 to $99.99 $12.00
$100.00 and up Free
Alaska and Hawaii orders ship with USPS Priority Mail
Order Amount Shipping & Handling
Up to $99.99 $10.00
$100.00 and up $15.00
We do not ship to PO boxes, APO, FPO or DPO addresses.
Multiple Shipping Addresses
You may ship items to separate mailing addresses ONLY by placing separate orders for each destination.
RETURNS and EXCHANGES
if you have an item that you wish to return or exchange, please contact us at [email protected] no later than 14 days of the receipt of the product. We will issue a Return Goods Authorization (RGA) number and provide further instructions.
Please note:
- We will not accept returns or exchanges without the issued RGA
- Items need to be unopened, in their original packaging, and in resalable condition
- We do not cover the cost of return shipment
Updates
Changes or updates to this agreements may occur at any time without notice.
